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AmEx acquires AI-powered booking assistant app Mezi
01/31/2018
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2:25:37 PM
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Mezi allows travelers to submit requests for flights, hotels and restaurant reservations using text or voice messaging; currently about 60% of the requests are fully handled by AI.
The beauty of a core data asset – time for travel companies to embrace it
02/09/2018
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8:15:53 AM
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How to identify a first time guest staying at a particular property or a passenger preferring a particular seat when flying? A core data asset is a must for travel companies to answer such questions.
Making travel simpler, cheaper – how’s the innovation coming along?
12/19/2017
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2:08:43 PM
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Disruption of flight booking doesn’t come out of the blue. It’s a process.
Lufthansa counts on NDC XML API to run flagship stores in China
11/27/2017
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11:03:21 AM
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The Lufthansa Group intends to capitalise on the growing reach of Alibaba and other ecosystems. The complexion of digital commerce can change in the next few years in China.
Is NDC disrupting distribution status quo in China? Not that easy
12/17/2017
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7:51:45 AM
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There have been certain direct connectivity deals featuring Emirates, Lufthansa etc. but disturbing China's distribution status quo hasn’t been easy considering the strong position of TravelSky.
Booking.com's China plan: Localization is more about re-invention
12/08/2017
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11:36:52 PM
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“As for localization in China,it’s more about re-invention. There are so many things which are very interestingly either better or different in China,” said Pepijn Rijvers, CMO of Booking.com.
Asian activities booking platform Klook heads to the Americas
12/01/2017
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3:19:23 PM
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Travel activities booking platform Klook will open an office in the U.S. after sensing a rising tide of Asian independent travelers to the U.S., Canada, and Latin America.
Key to targeting “second wallet” – ascertain the style of travel
11/13/2017
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10:29:42 AM
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A layer of intelligence that can ascertain an individual or a family’s way of travelling or intent is key to monetising the traffic. This is a key reason why Ctrip has chosen to acquire the US-based Trip.com.
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